Program at a Glance  |  Keynotes  |  Full Program: Wednesday | Thursday | Friday

Full Program

CAE10.5 Hours CAE  and 10.5 Hours CMP Expected

**Beware - conference scammers are back! FSAE does NOT use any housing services and we DO NOT SELL attendee lists.**

The FSAE Annual Conference is only affordable because of the generous sponsors that make this event an amazing experience for all attendees. Conference would be nearly three times as expensive for all attendees without their generous support. Please show your Sponsor Love! Thank and contact them when in need of any of the services they can provide.


12:00 pm - 3:00 pm  FSAE and Foundation Board Meetings

Sponsored by Naples, Marco Island, Everglades CVB

3:00 pm - 5:00 pm   Registration Open

5:30 pm    Hilton Leadership Reception

FSAE and Foundation Board Members and registered Association Executives and their registered guests are invited to attend Hilton’s Leadership Reception. An Invitation Only Event - Sponsored by Hilton



9:00 am  - 11:30 am   Executive Welcome Coffee Break

Grab some coffee before you head into one of the morning Roundtable Meetings
Sponsored by Select Marriott Bonvoy Properties

9:30 am - 11:30 am  Roundtable Discussions & Deep Dives

CEO Roundtable 
Special Presentation by Attorney Jeff Tenenbaum on legal matters important to CEOs
The CEO Roundtable is a two-hour, informal discussion of new ideas and current challenges with a small group of your peers. Previous discussions included HR and staffing issues, board relations, member recruitment and retention, ethics, and more.
Open to all Association CEOs, Executive Directors or Presidents, and CSEs only
Sponsored by Naylor Association Solutions

Leadership Roundtable
Thinking about the next step in your association management career? This interactive discussion can help you prepare, or get you ready to move up. 
Open to all Association Executives
Sponsored by Visit Gainesville

Meeting Planner Roundtable
Discuss current planner challenges with peers who've been in your shoes, including F&B and decor on a budget, contract negotiations, ethics, technology and more.
Open to all Association Executives and Third-Party Meeting Planners
Sponsored by Casa Marina & The Reach Resorts Key West, Curio Collection by Hilton


12:00 pm - 2:00 pm Opening Keynote Luncheon

Futureproof Yourself: Innovate & Thrive
Crystal WashingtonCrystal Washington, CSP

Opening Keynote Speaker Sponsored by The Palm Beaches

Constant change is leaving leaders concerned about being left behind. Instead of implementing half-baked, panic-driven ideas…it’s time to identify the Easter eggs the future has left for us. Technology futurist Crystal Washington shows attendees how to innovate, thrive, and enjoy the ride.

  • Understand the gifts the future really has to offer, allowing you to shape and manipulate for your ultimate outcomes.
  • Identify the most under-utilized Easter eggs of innovation...which you already have in your basket.
  • Create a framework to future-proof your career and organization...and avoid getting scrambled.

Crystal Washington, CSP works with organizations that want to leverage technology to increase profits and productivity! As a technology strategist and certified futurist, Crystal takes complex social media, app, and web topics, and makes them easy to understand and accessible for everyday people.

2:00 pm - 2:45 pm - Refreshment Break

Grab a refreshing beverage before afternoon breakouts
Sponsored by Sheraton Sand Key Resort

2:00 pm - 5:00 pm  Learning Lounge Open

Need a place to meet with fellow attendees, check emails, or post what an awesome time you're having at #FSAE23 on social? The Learning Lounge is the place to be! Open for your convenience and your needs, the Lounge is located outside of the Auction room for comfy & convenient options. Open daily for FSAE24!
Sponsored by St. Augustine, Ponte Vedra & The Beaches VCB

2:45 pm - 4:15 pm - Hands-On Breakout Sessions

Breakouts are sponsored by Brannon Center,  Change by Design and Novi AMS

Mastering Canva: Elevate Your Association with Effortless Design - a Hands-on Workshop
Kassie MillerKassie Meiler, Goat Social Media

Level up your design skills with the easy-to-use platform Canva. In one session, you'll learn how to create captivating presentations, engaging social media content, and flyers that pop, regardless of your design skill level. Discover essential design principles and time-saving hacks to boost your association's visual presence. No prior experience is needed, and we will have tips for even the more advanced Canva users join us to effortlessly enhance your association's branding and communication strategy. This workshop will be hands-on so bring your laptop!

  • Empower Design Skills: Equip all skill levels with Canva to create engaging presentations, social media content, and striking flyers.
  • Teach Design Principles: Educate on essential design principles for improved visual communication.
  • Share Time-Saving Hacks: Provide time-saving tips for streamlining branding and communication strategies. 

Kassie Meiler is the founder and director of social media communications for Goat Social Media, LLC. She established this company in 2017 after freelancing social media management for numerous companies. 

Backstage Tour: How to Turn Your General Session Room into a Polished Production
Tara LiaschenkoTara Liaschenko, CMM, QAS & Jan Weldon, The Link Events Professionals, and Chris Gestl, American Audio Visual

Anyone can order projection screens, a sound system and add stage lights but if you ever wondered what goes into a major production like this year’s General Sessions, this unique session will deliver!

Come get the inside scoop on how it all gets planned as well as all the tech and logistics you don’t get to see from the front of house.

Tara Liaschenko, CMM, QAS and Jan Weldon with The Link Event Professionals, Inc have been a producing dynamic duo for the last twenty years.  Tara adeptly manages the live performance from the "front of house" and Jan is the backstage manager and speaker whisperer. Chris Gestl is the A/V Guru. He has been in A/V and with American Audio Visual for 10 years, mastering all roles such as Video, lighting, and audio Tech, LED wall operator, and now holding the title of Project Manager. 

As a trio, Tara, Jan and Chris have been working together since 2015, striving to make every general session the most creative, engaging and cost effective as possible.

Leading Through Emotional Intelligence
Russ WebbRuss Webb, CAE; Bay Area Apartment Assn

We all have stressful situations to deal with every day and there is nothing we can do about it.... right? Not necessarily.

In this session you will learn how your reaction to challenging situations can be proactively altered by understanding your emotional triggers. Having a better grasp of our emotional intelligence allows us to conquer the situations that would have controlled our responses. Learning how your brain develops your typical response and how to adapt those responses will make your life easier as well as for those you interact with at work & home!

We will dive into how to handle stress, and tricks you can use to help those around you do the same. This session is good for everyone, but especially those who manage others with diverse personalities. Join us to talk about understanding EQ, learning about triggers, and how to engage the safety switch to stop that trigger from pulling.

Russ Webb, CAE is the Executive Director of the Bay Area Apartment Association, having moved to the Tampa Bay Area in 2020 after 21 years of managing the Atlanta & Georgia Apartment Associations. For nearly two decades Webb has taken on the challenge of a constituency of more than 2000 member companies and is passionate about helping other organizations reach their potential. A tech junkie and speaker extraordinaire, Russ is a teacher at heart and the originator of edu-tainment – making people laugh while learning.


4:30 pm - 5:00 pm - First-Timer Meet Up 

Conference first-timers are encouraged to meet up with other first-timers at noon for a quick networking activity. This is a great opportunity to connect with others or just find someone to sit with at the Opening Session. Watch for more information


5:30 pm – 7:00 pm  VIP Connection Reception 

6:30 pm – 9:30 pm Welcome Reception - All Attendees Invited
Sponsored by Omni Orlando Resort at ChampionsGate and Experience Kissimmee

10:00 pm - Marriott Afterglow - Invitation Only
Sponsored by Select Marriott Bonvoy Properties

>> Thursday >>

FSAE 2024 Annual Conference | July 17-19 | Omni Orlando Resort at ChampionsGate
FSAE is a CAE Registered Provider. The program(s) linked above meet the requirements for fulfilling the professional development requirements to earn or maintain the Certified Association Executive credential. Every program that we offer that has been approved for CAE credit will clearly identify the number of CAE credits granted for full participation. We will maintain records of your participation in accordance with CAE policies. For more information about the CAE credential or Registered Provider program, please visit