Program at a Glance | Keynotes | Full Program: Wednesday | Thursday | Friday
**Beware - conference scammers are back! FSAE does NOT use any housing services and we DO NOT SELL attendee lists.** The FSAE Annual Conference is only affordable because of the generous sponsors that make this event an amazing experience for all attendees. Conference would be nearly three times as expensive for all attendees without their generous support. Please show your Sponsor Love! Thank and contact them when in need of any of the services they can provide. TUESDAY, JULY 1112:00 pm - 3:00 pm FSAE and Foundation Board Meetings
Sponsored by Visit Lauderdale 3:00 pm - 5:00 pm Registration Open5:30 pm Hilton Leadership ReceptionFSAE and Foundation Board Members and registered Association Executives and their registered guests are invited to attend Hilton’s Leadership Reception. An Invitation Only Event - Sponsored by Hilton
WEDNESDAY, JULY 129:30 am - 11:30 am Executive Welcome BreakGrab some coffee before you head into one of the 10:00 AM Roundtable Meetings 10:00 am - 12:00 pm Roundtable Discussions & Deep DivesCEO Roundtable Leadership Roundtable Meeting Planner Roundtable 12:00 - First-Timer Meet UpConference first-timers are encouraged to meet up with other first-timers at noon for a quick networking activity. This is a great opportunity to connect with others or just find someone to sit with at the Opening Session. Watch for more information 12:00 pm - 2:00 pm Lunch on Your Own
12:00 pm - 4:00 pm Learning Lounge OpenNeed a place to meet with fellow attendees, check emails, or post what an awesome time you're having at #FSAE23 on social? The Learning Lounge is the place to be! Open for your convenience and your needs, the Lounge is located outside of the Auction room for comfy & convenient options. Open daily for FSAE23! 1:30 pm - Refreshment BreakGrab a refreshing beverage before going in to the Opening Session 2:00 pm - 4:00 pm Opening SessionService is a Superpower: Creating WOW Member Experiences
Opening Keynote Speaker Sponsored by The Palm Beaches When an employee asks, "What's in it for me," the honest and correct response is EVERYTHING. Your team members deserve to know that an investment OF themselves is an investment IN themselves. Louie Gravance is often referred to as “the guy that can make the Disney service concepts work outside of Disney.” From over 25 years at the Walt Disney Company, Louie enjoyed a distinguished career with Disney theme parks, designing everything from live-entertainment experiences to customer service training programs through the Disney Institute in Orlando Florida. NETWORKING EVENTS5:30 pm – 7:00 pm VIP Connection Reception 7:00 pm – 10:00 pm Welcome Reception - All Attendees Invited >> Thursday >>REGISTER NOWFSAE 2023 Annual Conference | July 12-14 | Hyatt Regency Coconut Point
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