FSAE Member Experience
Welcome to the new FSAE Website powered by Novi AMS!
We have some helpful tips to get you started!
How to Log In
All members should already have a login account, but you
will need to reset your password. If your e-mail address isn't found to login or if you have any trouble, please email us or call/text [850] 222-7994.
Watch our how-to video for a visual instruction. You can expand to full-screen once playing.
Your new membership experience is housed in the Member Compass. Here, you'll be able to manage your account, make payments, register for events, keep your profile up to date, print receipts, and more.
New terminology on your profile:
Billing Address: This address will be reflected on any invoices generated by FSAE
Shipping Address: This address will be used to send physical mail items such as the FSAE Source or the annual Membership Directory, Resource. This can be your organization or a personal address. Company shipping addresses will be visible in member directories. Individual shipping addresses will not be published.
Managing Your Team
Membership in FSAE is individual. However, we are now able to organize individual members by association or company, and that happens through what Novi calls “seats.”
There are a few roles to manage these seats:
Primary Contact: This is most likely the CEO/Executive Director if they are an FSAE member. Otherwise, it’s the
most likely person that is a member. Contact us if you need to know who your primary contact is or to change it.
Billing Contact: The Billing Contact will receive emailed transactions for the company via email. They will also be able to view and pay transactions billed to the organization when they are logged in to their Member Compass.
Management Access: FSAE Members with management access can add people to your organization or sign them up for new memberships. When a user creates a new account under an organization, a notification email will automatically be sent to the person/people with Management Access on the company's record, which includes the Primary and Billing Contacts.
Plus, here's a handy form to tell us who these people should be for your organization.
Questions? Please email us or call/text [850] 222-7994.