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2018 Education Expo Program

  4 Hours CAE    4 Hours CMP

9:00 AM - 10:00 AM Breakout Sessions

Workplace Culture and Diversity 

Speaker: Laura Osteen, Ph.D., Florida State University

Associations bring groups of people together daily to co-create the context in which we work. Through our interactions with each other we shape the culture of our organizations. This culture is a result of our individual and collective behaviors; behaviors that are learned, influenced, and reinforced by our association policies, practices, and philosophies.

This session will explore the structures that scaffold inclusive workplace cultures and our ethical responsibility to build them together.  


Transforming Your Tradeshow

Speaker: Tara Liaschenko, CMM, TaraLiaschenko.com

More and more associations are having trouble selling traditional tradeshows to their vendors. Exhibitors need to prove ROI to continue participating and that can be a challenge for planners. Appointment shows or components may be just what you need to keep exhibitors coming back and attendees engaged.

Learn more about how to transform your tradeshow and shake up your conference, how appointment tradeshows can help solve your exhibitor challenges and how to effectively manage the appointment process.

CMP Credit: 1 hour Meeting or Event Design

10:00 am - 10:30 am  Morning Break

Break sponsored and provided by Andrews Catering

10:30 am - 11:30 am - Breakout Sessions

Rethinking Volunteer Recognition

Speaker: Barry Altland, Head, Heart and Hands Engagement Collective

Every volunteer desires and deserves to be acknowledged for their hard work and dedication. But, how do we recognize people in a way that is meaningful to them?

Participants in this session will reach beyond the traditional recognition practices that have long been used in organizations to discover more significant methods for honoring the time and talents shared by volunteers. After all, meaningful recognition is just like engagement . . . it happens one person at a time.

As a result of their participation in this session, leaders will be able to:
• Define and contrast the concepts of Appreciation, Recognition, Reward and Incentive
• Embrace the concept of Otherliness as a key component of acknowledging volunteer performance
• Determine the appropriate strategy for your organization to create a lower investment/higher return on your acknowledgement efforts

CMP Credit: 1 hour Human Resources

How to Grow Membership from the Inside Out

Speaker: Velma Knowles, Leaders Pathway

Members want more than a membership. They want a relationship. With the shifts in the membership business model, associations need to revamp their strategies from the inside out.

You'll Learn:
• the steps involved in to revamp your membership strategy
• how to leverage your talent to grow membership consistently
• specific techniques to grow membership from the inside out

11:45 am - 12:45 pm Breakout Sessions

Solution Circle: Crowdsourcing Your Challenges

Facilitators: Cheryl James, Tara Liaschenko and Jessica Walters
Presented by the FSAE Associate Advisory Committee (AAC)

We’ve all heard the phrase “two heads are better than one.” And in today’s world that statement has definitely become truth. According to CrowdSource.com, “… by the beginning of 2014, hundreds of the world’s largest enterprises had adopted crowdsourcing practices.” Why? Because it works. Using the power of more than one brain in problem-solving provides better -- and sometimes more -- solutions.
Join your meeting planning peers to brainstorm and solve meeting industry challenges using movement and small group co-creation.

CMP Credit: 1 hour Project Management

From the Mouths of Millennials: How to Recruit, Engage and Retain Young Professional Members

Speaker: Meg Tereniak, MemberClicks

Watch out, world! Young professionals are the rise. But at what rate are they joining your association? And if they are joining your association, how engaged are they…really?
If young professional recruitment, engagement, and retention are issues at your association, this session is for you! Hear a Millennial’s perspective on…
1. How to showcase your association’s value proposition so it resonates with young professionals
2. How to optimize your association’s website and social media accounts (to market your association and engage existing YP members)
3. How to create a journey map to keep your young professional members around and engaged for the long-haul

1:00 pm - 2:30 pm Keynote Luncheon

Crisis Management: What to Do/Not Do When it All Hits the Fan

Speaker: Ron Sachs, Sachs Media Group

Sachs Media Group’s CEO, Ron Sachs, will present an exclusive primer on crisis management for FSAE members and audience. This informative, entertaining presentation will review actual case studies Sachs has handled involving everything from natural disasters, national sex scandals and multi-million-dollar embezzlements to fatal accidents.

Life is filled with unexpected bad surprises in the form of crises — and it’s important to count on the likelihood they will occur. Whether it’s a corporation, government entity, non-profit or individual, preparing for crisis requires having a plan that involves candor, control, cooperation, and cool.

Learn how to prepare for crisis — and effectively avoid the mishandling of one.

CMP Credit: 1 hour Risk Management

2:30 pm - 4:30 pm - Trade Show Expo & Dessert Reception

Enjoy afternoon desserts and treats as you visit with our Exhibitors to find properties and locations for upcoming meetings as well as technology services and more!

Platinum Sponsor


Gold Sponsors


 Silver Sponsor



Photography Sponsor


Signage Sponsor


App Sponsor


Swag Sponsor



Education Expo is SOLD OUT
To be added to the wait list to attend, please contact [email protected]


Associate Members Make it Happen…

Affordable fees are possible because of our Associates’ generosity and investment in FSAE.