Program at a Glance  |  Keynotes  |   Full Program

Do You Even Know Me?: How Genuine Curiosity Sparks Loyalty and Retention

Wednesday, July 20, 2022 - 2:00 - 4:00 PM

James Robilotta, CSP

Keynote Sponsored by HPN Global

Curiosity creates community but small talk is painful and teams aren't built over email, so what are we supposed to do? Your organizations are filled with opportunities to authentically connect with stakeholders who can help validate our values, consider a new way of thinking, and reflect about the role we play in the world around us. In this hysterical and insightful keynote we will talk about how to ask better questions, change the way we hear people’s stories and insights, and apply what we learn from others. And that starts right here at FSAE's Annual Conference, so let’s laugh, learn, and get a little more curious together.

James Robilotta is an author, speaker, and host. His book, Leading Imperfectly is available wherever people buy books. He speaks internationally to willing and unwilling attendees about curiosity and authentic leadership. His clients include AMEX, GE, and many others. His thought-provoking talks are full of laughter stemming from his background as a trained improv comedian. On James’ podcast, “Diner Talks with James,” he leads deep and hysterical convos. To learn more, visit JamesTRobo.com.

Strength-Based Leadership in the Face of Change

Thursday, July 21, 2022 - 12:00 PM - 1:30 PM

Sunjay Nath, MBA, CSP, HoF

Keynote Sponsored by  Partners in Association Management

Every person or group already exhibits behaviors that are Top 10% – those behaviors that lead to high performance and achievement. What people lack is the knowledge and a framework to consistently operate at that dynamic Top 10 level. The 10-80-10 Principle as a framework that allows you to increase your performance and results by focusing your energy and efforts on highest yielding activities in an everchanging environment. These actionable tips will help you create greater performance levels, reduce stress and increase job fulfillment. 

Sunjay Nath travels globally sharing insights on leadership and performance. He is best known for his trademark, “The 10-80-10 Principle” which is a framework that helps individuals and teams improve performance. This methodology combines best practices with small wins to help people empower themselves. The framework is the synthesis of years of studying many different business models and philosophies and then distilling them into a very simple and easy to apply framework. Some of the concepts it compasses include The Pareto Principle (The 80/20 Rule), The Gallop Research that was used in the writing of “Now Discover Your Strengths”, Sir Isaac Newton’s Laws of Motion and Jack Welch’s concept, Differentiation.

Streamline into Action for Huge Results

Friday, July 22, 2022 - 11:30 AM  - 1:15 PM

Deborah Gardner, CMP; Competitive Performance Expert

Keynote Sponsored by Visit St. Pete/Clearwater

Massive changes and recent crises have affected associations and YOU! However, everyone has the power to transform into new experiences that pave the path forward. Whether to develop stellar employees, better industry relationships, solve internal workplace challenges, or grasp new ideas, discover how to dominate any stumbling blocks that slow innovation and adaptation - and embrace opportunities to overcome them. Take what you learn at this conference to achieve enormous momentum, compete better now, and streamline into action for HUGE results!

Deborah Gardner, CMP is a competitive swimmer, and performance expert that challenges people to think and act. She is an international authority and researcher on how to receive results while working and living in the fast lane. A veteran in the hospitality industry, Deborah is better known as the PIT BULL IN A SKIRT. To know more, go to www.DeborahGardner.com or just Google her.  

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